Shipping Policy
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://aceparcel.sg/terms-conditions-page/.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
What Are My Shipping & Delivery Options?
In-Store Pickup
In-store pickup is available for All physical products. Processed orders are ready for collection 24/7, including weekends, public holidays and even during wee hours. Orders placed before 8:00 pm will be processed and ready for collection starting from 12:00 am (midnight) of the same night.
We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free 2-3 Day Delivery shipping on Orders $20 and above, for physical products only.
Shipping Fees
We also offer shipping at the following rates:
| Order Value (Physical Products only) | Standard Delivery (2-3 Days) | Delivery for Print Products (10-15 Days) |
|---|---|---|
| Below $20 | $2.69 | $2.69 |
| $20 and Above | FREE | FREE |
If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
No Delays:
Orders are processed daily, including weekends and public holidays.
Delivery:
Delivery lead time (e.g. 2-3 days) does not include the date the order was placed.
Do You Deliver Internationally?
We do not offer international shipping.
Questions About Returns?
If you have questions about returns, please review our Return Policy: https://aceparcel.sg/refund_returns/.
How Can You Contact Us About This Policy?
If you have any further questions or comments, you may contact us by email: order@aceparcel.sg
Last updated 3 March 2026